Hertz and its subsidiaries, Dollar and Thrifty, are using the technology at Newark Liberty International Airport, Charlotte Douglas International Airport, Phoenix Sky Harbor International Airport, Tampa International Airport and George Bush Intercontinental Airport in Houston, as well as in Atlanta, Ms. Spencer said.Hertz plans to expand the technology to other “major airport locations” this year, Ms. Spencer said, but did not specify how many or where.Sixt, another major rental car company, uses a different A.I.-supported tool called Car Gate, a scanner that relies on “built-in sensors, cameras and a lighting system” to check for damage, according to the company’s website. “As part of the quality assurance, the photos are checked and verified,” the website says. Sixt did not respond to multiple requests for comment.A spokesman for Enterprise Mobility, which owns Enterprise, National and Alamo, said the company does not use A.I. in its damage review process.Avis Budget Group, which includes the brands Avis, Budget and Payless, as well as the car-sharing company Zipcar, was reportedly testing A.I. damage scanning technology as early as 2019, but the company said via email that its damage assessment process “remains human-led.” It added, “While certain technologies, including A.I., may be used to support internal efficiencies, they do not replace the judgment or involvement of our employees.”Follow New York Times Travel on Instagram and sign up for our Travel Dispatch newsletter to get expert tips on traveling smarter and inspiration for your next vacation. Dreaming up a future getaway or just armchair traveling? Check out our 52 Places to Go in 2025.
First seen: 2025-07-13 01:52
Last seen: 2025-07-13 03:52