Ask HN: Gandi is holding my domain hostage. What can I do?

https://news.ycombinator.com/rss Hits: 1
Summary

The short version of the story is that I was on a two-year internet hiatus. During that time my Gandi account with a decade-old domain name got locked. I have been emailing back and fourth with their Abuse department for the better part of a week and they’re slow-walking me at best.I had assurances from the CEO, who I reached via text, that if it wasn’t resolved today to text him back. He has now gone dark on me.I used to love Gandi, but they’re holding my domain name hostage. This doesn’t sound awful until I mention that the nameservers were changed when the account got locked, so I have no access to the domain whatsoever. This isn’t just a domain I’ve done nothing with, but it has my entire life attached to it.I know they went downhill since they were acquired, but I didn’t think it’d be this bad, obviously.What can I do? Other than “learn a lesson with backup codes and transfer the domain name.”

First seen: 2025-09-03 20:57

Last seen: 2025-09-03 20:57