Proton Mail Suspended Journalist Accounts at Request of Cybersecurity Agency

Summary

The company behind the Proton Mail email service, Proton, describes itself as a “neutral and safe haven for your personal data, committed to defending your freedom.” But last month, Proton disabled email accounts belonging to journalists reporting on security breaches of various South Korean government computer systems following a complaint by an unspecified cybersecurity agency. After a public outcry, and multiple weeks, the journalists’ accounts were eventually reinstated — but the reporters and editors involved still want answers on how and why Proton decided to shut down the accounts in the first place. Martin Shelton, deputy director of digital security at the Freedom of the Press Foundation, highlighted that numerous newsrooms use Proton’s services as alternatives to something like Gmail “specifically to avoid situations like this,” pointing out that “While it’s good to see that Proton is reconsidering account suspensions, journalists are among the users who need these and similar tools most.” Newsrooms like The Intercept, the Boston Globe, and the Tampa Bay Times all rely on Proton Mail for emailed tip submissions. Shelton noted that perhaps Proton should “prioritize responding to journalists about account suspensions privately, rather than when they go viral.” On Reddit, Proton’s official account stated that “Proton did not knowingly block journalists’ email accounts” and that the “situation has unfortunately been blown out of proportion.” Proton did not respond to The Intercept’s request for comment. The two journalists whose accounts were disabled were working on an article published in the August issue of the long-running hacker zine Phrack. The story described how a sophisticated hacking operation — what’s known in cybersecurity parlance as an APT, or advanced persistent threat — had wormed its way into a number of South Korean computer networks, including those of the Ministry of Foreign Affairs and the military Defense Counterintelligence Command, or D...