Why the Ultrarich Are Unplugging from "Smart Homes"

Summary

Cutting-edge technology was once a de rigueur residential amenity for any eight-figure listing, along with elaborate home gyms, zero-edge swimming pools and 12-car garages. It’s becoming nearly impossible to find a fridge, toaster or LED light that isn’t Wi-Fi-enabled or voice-activated. But the fully loaded tech compound is suddenly falling from favor as high-end homeowners frantically reset the password to escape the $100 billion home-automation industry. “Just like the arts-and-crafts movement was a reaction against industrialization, we’re now experiencing a reaction against the smart home. People are looking for more manual, less complicated places to live,” says interior designer Jamie Bush, who has worked on some of Los Angeles’ most iconic architectural residences for studio heads, celebrities and tech titans. While celebrities like Sofía Vergara were once the smart home’s most vocal advocates — the Modern Family actress gushed about how she controlled her home’s security, appliance and media systems from her phone — the honeymoon period with digital domiciles is now facing the reality of unintelligible interfaces, endless updates and forgotten passwords. “They could not find a single light switch in the entire home,” says Beverly Hills-based interior designer Carrie Livingston about a sprawling penthouse she was hired to renovate. Her clients had inherited the previous owner’s Crestron automation system, which controlled all overhead, wall and table lighting in response to movement within rooms. “The wife complained that every time she got up at night, her husband would see her path illuminated as she made her way from bed to bathroom,” says Livingston, who has worked with clients including Ralph Lauren, Gwyneth Paltrow and Dasha Zhukova. “Other times, she’d enter a darkened room where the lights wouldn’t go on no matter how much she flapped her arms.” Result: Livingston took out the entire system and installed manual switches throughout, an intricate overh...